Home School Communication

Communications Policy

We want our parents, to feel well informed about school events and know who and how to contact someone about their child if needed.  To help our parents, we use a variety of communication channels. However, we would like parents to be aware that Toynbee School respects the privacy and work/life balance of its staff. We do not expect our staff to check or respond to email when they are not at work, weekends or during holidays. Teaching staff will prioritise teaching activities and we cannot guarantee your email will be read the same day you send it. Office staff emails will only be read on working days and if an email has been sent after 4.00pm on any working day, then it will most likely be processed the following working day.


The Tutor

Your child’s first contact point in the school day is their tutor and we would advise you to use this as your first port of call too. A child’s tutor plays a vital role in the well being of your child while they attend school as they monitor home study, academic progress, attendance, punctuality and uniform. Our tutors also deliver the tutor programme which consists of literacy & numeracy skills, personal development topics and Current Affairs which are always updated weekly on our front page.

​School Comms

Many parents are already familiar with this communication link from Primary school. The link is on the front page of this website or by using the link below. We use ‘School Comms’ to send you notification emails and text messages. To do this, we must have your up to date email address. If you are not already signed up to School Comms, please do so as it will help you stay in contact with school events, revision classes, workshops, Parents Evenings and School Awards evenings much more easily. Use this email address to contact us about signing up:-

School Comms


You will appreciate that in cases of emergency or accident the school MUST be able to contact you immediately or a designated adult, by phone, so it is important that we have your most up-to-date telephone contacts on our system. Please check your child’s area of the Parent Portal to see if our system has your details inputted correctly. If not, please let us know by emailing:-


Our reception is open from 8.30am to 4.15pm Monday to Thursday and 4pm on Friday. You are always welcome to come in and talk to our receptionist about who is best to answer any queries you may have or if you want to drop off forgotten lunches, cookery ingredients or sports kit. The answerphone service is checked regularly throughout the school day.

Google Calendar

Our google calendar on the website is updated daily with trip and event details. Where possible we include the departure and arrival times as well as details about lunches and uniform. We recommend that parents synchronise their own digital devices with our calendar so that they get regular alerts of school events.


The PE dept uses twitter to notify teams and parents about matches and games.  

Safeguarding Concerns

Any parent who has a safeguarding concern about their child should contact the school immediately using the link below. This is checked throughout the day and every morning when we open.