We want our parents, to feel well informed about school events and know who and how to contact someone about their child if needed.  To help our parents, we use a variety of communication channels. However, we would like parents to be aware that Toynbee School respects the privacy and work/life balance of its staff. We do not expect our staff to check or respond to email when they are not at work, weekends or during holidays. Teaching staff will prioritise teaching activities and we cannot guarantee your email will be read the same day you send it. Office staff emails will only be read on working days and if an email has been sent after 4.00pm on any working day, then it will most likely be processed the following working day.

To support you in ensuring that your query can be dealt with most effectively, please see the following guide to communicating with the school:

   

 
Here is a link to our Staff Directory so you are able to locate the best email address to contact a member of staff on:

LINK TO STAFF DIRECTORY

Reception

Our reception is open from 8.30am to 4.15pm Monday to Thursday and 4pm on Friday. You are always welcome to come in and talk to our receptionist about who is best to answer any queries you may have or if you want to drop off forgotten lunches, cookery ingredients or sports kit. The answerphone service is checked regularly throughout the school day.

Arbor Communication System

All school communication and notifications sent through Arbor. You can access Arbor via the ribbon on the left side front page of this website or directly through the Arbor app/portal. We use Arbor to send important emails and notifications about school events, revision classes, workshops, Parents’ Evenings, and School Awards Evenings. To ensure you receive these updates, it is essential that we have your most up-to-date email address and contact details. If you have not yet activated your Arbor account, please do so as soon as possible.

For any support with accessing or updating your details on Arbor, please contact us at: admin@toynbee.hants.sch.uk or call the school to ask to speak with someone regarding it.  

Safeguarding Concerns

Any parent who has a safeguarding concern about their child should contact the school immediately using the link below. This is checked throughout the day and every morning when we open.

LINK TO SAFEGUARDING